For orders within the UK, we process and ship within 24 hours. Please allow 3-5 working days for shipping.
For overseas orders we ship within 24 hours, however, your goodies may take up to 7 working days to arrive.
If the wrong address is entered at checkout, we will reship the order only when the returned package has arrived back at Gazelle London HQ.
We cannot amend the shipping address or the items ordered after orders have been processed.
We are only able to ship to the address specified during checkout.
We are unable to process refunds for items sent to an address that was entered incorrectly during checkout.
Committed as we are to keeping things as eco-friendly as possible around here, we do not print out packing slips to include in your shipment. All communications, including but not limited to; receipts, packaging slips and confirmations of orders are done via email communication only.